Reference

How sukabett Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your deposits through DANA, OVO, or GoPay, and keep your session secure.

Account data kept secureDANA, OVO, GoPay payment data protectedYour right to access or delete dataNo data sold to third partiesIndonesia-region policy scope
sukabett How sukabett Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data do not need to wait. Our support team handles privacy requests — data access, correction, deletion, and cookie opt-out — through the channels below. When you contact us, include your registered account email and the specific request so we can route it to the right person without delay. Response times depend on request complexity, but we acknowledge every privacy query as quickly as we can.

Live Chat Open the chat widget from any page while logged in. Describe your privacy request and the agent will escalate it to our data team on your behalf.
Email Support Send your data request to our support email address listed in your account settings. Include your registered wallet method — DANA, OVO, or GoPay — for faster identity verification.
Account Settings Panel Some data preferences — like cookie settings and marketing communications — can be managed directly inside your account dashboard without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We approach data handling the same way we approach your wallet — carefully, with clear steps and no surprises. Your account sits behind SSL encryption at every point of data transfer, whether you are loading the sportsbook on mobile or confirming a GoPay deposit. Access to your personal records inside our systems is restricted to staff who need it to process your account or resolve a support case.

SSL Encryption on All Data Transfers

Every page request and payment confirmation travels over an encrypted connection. This covers your login, your deposit flow, and any personal detail you submit to your account profile.

Cookie Use and Your Options

We use session cookies to keep you logged in and preference cookies to remember your last lobby position. You can adjust non-essential cookie categories through your account settings panel.

Data Retention Schedule

Transaction records tied to DANA, OVO, and GoPay payments are kept as long as required under applicable rules in eligible Indonesia regions. Non-essential data is deleted when it is no longer needed for your account.

Request Access or Erasure

You have the right to ask what data we hold, to correct anything inaccurate, or to request deletion. We process these requests through live chat or email, subject to any legal retention obligation.

Common Questions About Your Privacy at sukabett

Here are the questions we get asked most about how your data is handled. If your question is not covered here, reach us through live chat or the support email in your account settings.

We collect your name, contact email, and the wallet identifier for your chosen payment method — DANA, OVO, or GoPay. Device and session data are also logged to protect your account from unauthorised access.

Payment data is shared only with the processor handling your transaction. We do not pass your wallet details to advertisers or unrelated third parties under any circumstance.

Contact us via live chat or the support email shown in your account settings. Include your registered email address and we will confirm your identity before sending a data summary.

Yes. You can request erasure through live chat or email. We will delete what we legally can; some transaction records may be retained where applicable rules in eligible Indonesia regions require it.

Retention periods follow the obligations that apply where our service is permitted to operate. Once those periods expire, data is deleted from our systems on schedule — not held indefinitely.

We use session cookies and preference cookies. Essential session cookies keep you logged in; non-essential preference cookies can be adjusted or turned off through the settings panel inside your account dashboard.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.